Welcome to the Euro Car Parts Help Center

Send us a message

Submit a request

Please enter the best number to be contacted on. We may use this for SMS notifications or if we need more information.

Please select what you need help with for your store collection

What do you want to amend?

Your order reference number can be found or your confirmation email. It will start with 3 digits and a dash. i.e. 111-

Which store did you visit?

Which discount code was not applied to your order?

Enter the 9 digit product number you ordered

Enter the 9 digit part number you received.

Does the part number you've received match the part number on your invoice or order confirmation?

Is your product or order damaged or incomplete?

Enter the 9 digit product number that has the issue

List the 9 digit product numbers you want to return along with the quantity. Separate multiple parts numbers with a comma "," I.e. 101440328 x 1, 104440328 x 2.

Please provide the name or website we are matching and where possible a link to the page.

Please indicate the brand of the product you have seen

Please provide the price you have seen the product advertised at

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Check here to confirm cancellation of your order. Once submitted this cannot be reversed or stopped, your order will be cancelled and refunded.

Add file or drop files here