Something Is Wrong With My Store Collection Order

We're sorry if there's an issue with your order. While we work hard to ensure every order is correct, occasional issues can occur.

Rest assured, we'll do everything we can to help resolve any problems as quickly as possible.

As your order was collected from one of our stores, our in-store colleagues are best placed to investigate and provide the quickest resolution. Please contact your local store in the first instance so they can assess the issue and advise on the most appropriate next steps.